// CHARLOTTE,_NC · EAST_COAST_NODE
Charlotte 3PL: East Coast Fulfillment, Kitting & B2B Distribution
Charlotte is Productiv's East Coast node: fulfillment, kitting, and retail distribution for brands whose customers and retailers sit in the Southeast and Mid-Atlantic. Two Class A buildings in southwest Charlotte, NC, on the I-77 / I-485 corridor, with ground service reaching most of the Southeast and Mid-Atlantic in one to two days and East Coast retailer DCs a short LTL run away. Containers arriving through East Coast ports are received and transloaded here and flow straight into DTC, wholesale, and retail fulfillment from one inventory pool.
About 250,000 square feet, Program Management Team on site. The same company assembles 30M+ kits a year and meets compliance for 100+ retailers across 14 operations.
30M+
kits assembled a year across all programs
100+
retailers with pre-wired EDI and compliance monthly
14
operations nationwide: five warehouses plus nine embedded sites
99%+
SLA performance reached within 30 days of onboarding
The East Coast node, close to your customers and your containers.
If your customers, your retailers, or your inbound freight live east of the Mississippi, Charlotte puts your inventory where the work is. It sits on the I-77 and I-85 corridors in the center of the Southeast, so DTC parcels reach most of the Southeast and Mid-Atlantic in one to two days, and East Coast retailer DCs and distributors are a short LTL run.
It is also where import programs land. Containers arriving through East Coast ports are received, inspected, and transloaded in Charlotte, then move straight into kitting, retail packouts, and DTC orders from the same inventory pool, without a second hop to a second warehouse.
- One- to two-day ground across the Southeast and Mid-Atlantic for DTC and retailer replenishment
- Inbound container receiving and transloading, with inspection at the dock
- LTL and truckload lanes to East Coast retailer DCs, dealers, and hospitality accounts
- Two buildings on one campus, so kitting surges and retail ship windows share a labor pool
Need one warehouse for the whole country instead? Dallas — One-Node National Fulfillment is the central-US node built for that. Same operating system, same WMS, same team structure.
What the Charlotte node gives you
- Inventory near East Coast demand
- Shorter parcel zones to the Southeast and Mid-Atlantic; retailer DCs a day away by LTL.
- Port-to-shelf in one building
- Containers received and transloaded, then kitted, packed, and shipped without a second warehouse.
- One compliance team
- Routing guides, GS1 labels, and ASNs handled where the product is, including off-price and home retailers.
- One point of accountability
- An Account Coordinator in this building, a named Director backup, one inbox.
Every channel your brand sells through, from one Charlotte operation
DTC, wholesale, and major retail each demand different packaging, a different compliance regime, and different kit formats. Most Charlotte 3PLs are built for one of these columns.
| What changes | DTC e-commerceShopify, marketplaces, subscription | Wholesale & distributorsCase packs, distributor POs, B2B | Major retailBig-box, club, prestige, grocery |
|---|---|---|---|
| Packaging & labeling | Branded unboxing, right-sized cartons, inserts, and order-by-order personalization. Carrier label only. | Case packs and inner packs to the distributor's spec, case-level barcodes, mixed or single-SKU pallets. | Retailer-specific carton and pallet specs, GS1-128 case labels, set-level UPCs on kits, display-ready packouts. |
| Compliance regime | Carrier and marketplace rules; the SLA is to the consumer: ship-by time, order accuracy, damage rate. | Distributor routing guides, PO and fill-rate accuracy, appointment scheduling, packing-list discipline. | EDI (850/856/810), routing guides, OTIF and MABD windows, ASN accuracy, vendor scorecards, and chargebacks. |
| Kit & display formats | Subscription boxes, bundles, gift sets, sample and influencer kits, with configurations that change monthly. | Variety packs, club packs, and repack or relabel to the buyer's assortment and case count. | Holiday sets, GWP, PDQ trays, floor displays, and endcaps built to planogram and reset dates. |
| Order profile | Thousands of single-unit parcel orders a day, with velocity spikes on launches and promotions. | Hundreds of multi-line POs on LTL and truckload, on a steady replenishment cadence. | Large POs against fixed ship windows and cancel dates, with seasonal surges (holiday builds run August to October). |
DTC e-commerce
Shopify, marketplaces, subscription
- Packaging & labeling
- Branded unboxing, right-sized cartons, inserts, and order-by-order personalization. Carrier label only.
- Compliance regime
- Carrier and marketplace rules; the SLA is to the consumer: ship-by time, order accuracy, damage rate.
- Kit & display formats
- Subscription boxes, bundles, gift sets, sample and influencer kits, with configurations that change monthly.
- Order profile
- Thousands of single-unit parcel orders a day, with velocity spikes on launches and promotions.
Wholesale & distributors
Case packs, distributor POs, B2B
- Packaging & labeling
- Case packs and inner packs to the distributor's spec, case-level barcodes, mixed or single-SKU pallets.
- Compliance regime
- Distributor routing guides, PO and fill-rate accuracy, appointment scheduling, packing-list discipline.
- Kit & display formats
- Variety packs, club packs, and repack or relabel to the buyer's assortment and case count.
- Order profile
- Hundreds of multi-line POs on LTL and truckload, on a steady replenishment cadence.
Major retail
Big-box, club, prestige, grocery
- Packaging & labeling
- Retailer-specific carton and pallet specs, GS1-128 case labels, set-level UPCs on kits, display-ready packouts.
- Compliance regime
- EDI (850/856/810), routing guides, OTIF and MABD windows, ASN accuracy, vendor scorecards, and chargebacks.
- Kit & display formats
- Holiday sets, GWP, PDQ trays, floor displays, and endcaps built to planogram and reset dates.
- Order profile
- Large POs against fixed ship windows and cancel dates, with seasonal surges (holiday builds run August to October).
Productiv runs all three from the same Charlotte buildings and the same inventory pool: one team, one WMS, one set of hands on your product.
What runs from the Charlotte campus
Four services, one campus, one inventory. Each links to its full service page.
DTC fulfillment from Charlotte
Shopify, marketplace, and subscription orders picked, packed, and shipped to East Coast customers from the same inventory that fills your retail and wholesale POs. Branded unboxing, inserts, and order-level personalization; carrier programs negotiated across parcel volume.
- DTC programs go live in about a week
- One inventory pool for DTC, wholesale, and retail
- Multi-carrier parcel program, cartonization and DIM reviewed continuously
B2B distribution and container receiving in Charlotte
Containers received and transloaded, then case packs, pallets, and mixed-SKU orders shipped to distributors, hospitality accounts, and major retailers against each retailer's routing guide with GS1-128 labels and EDI 856 ASNs. Managed to the retailer's scorecard.
- Pre-wired EDI connections to 100+ retailers
- LTL and truckload lanes to East Coast retailer DCs and dealers
- Chargeback promise: our error, our credit, with root cause fixed
Kitting, assembly, and displays in Charlotte
Gift sets, holiday programs, media and print bundles, PDQ trays, and floor displays built on conveyor kitting lines with First Article approval before every run. High-volume shrink wrapping and labeling on site. Per-unit pricing, W2-only workforce.
- 30M+ kits assembled a year across all programs
- Seasonal surges staffed up and stood down on your calendar
- Accuracy targets 99.5–99.95%; 100% on regulated programs
Major-retailer EDI and compliance, owned by us
Routing guides, carton and pallet specs, GS1 labeling, ASN accuracy, and appointment scheduling for brands selling into Walmart, Target, TJ Maxx, Costco, Amazon, and Home Depot. EDI managed end-to-end via SPS Commerce by our IT team, with a weekly connection review.
- Every case, label, and pallet scanned to your ASNs
- Retail compliance setup in 2–4 weeks vs. the 2–4 month industry norm
- Off-price and home-goods retailer programs run here today
Programs running in Charlotte today
Client names are withheld where the brand has asked. Every program below is live.
Seakeeper · marine stabilizers
Heavy, high-value units to marine dealers by LTL
Seakeeper Ride units are received, stored, and fulfilled to marine dealers from our Charlotte operation, with LTL freight coordinated per order down to weights and dims.
Global media manufacturer · 20+ years
A client relationship older than most 3PLs
Media, print, and game-title kitting, storage, and fulfillment for a global media manufacturer, a relationship that spans two decades and predecessor companies, run from Charlotte.
Defense & electronics · Charlotte
Drone assembly at production volume
FPV drone assembly, kitting, and flight-controller flashing for US defense programs run from the Charlotte campus, with the documentation and delivery requirements those programs carry.
“Productiv's flexibility and speed set them apart. Their team not only delivers solutions but adapts seamlessly to challenges. During the Christmas trials, Charlotte's team showed exceptional adaptability, ensuring smooth operations.”
Deepak Bhardwaj
Senior Project Manager, Ipex
// CAMPUS_OVERVIEW
Our Charlotte campus
Two Class A buildings in southwest Charlotte, NC 28273. Tours by appointment.
Facility capabilities
- 250,000 square feet of Class A warehouse space across two buildings
- Southwest Charlotte, on the I-77 / I-485 corridor with I-85 minutes away
- Inbound container receiving and transloading for import programs coming through East Coast ports
- High-volume shrink wrapping and labeling
- Program Management Team on site
- DTC fulfillment, B2B distribution, retailer EDI compliance, transportation management, kitting, light assembly, POP displays, and drone and electronics assembly
The difference isn't the warehouse. It's the team running your program.
A long-tenured Account Coordinator sits in this building next to your product, backed by a named Director so coverage never lapses, with a dedicated account inbox where every message is seen, owned, and resolved. Orders, production, and exceptions are managed daily; SLAs and EDI connections weekly; your growth goals quarterly with our executive team.
See the Managed Account ProgramIndustries we run from Charlotte
Frequently asked questions
Where is Productiv's Charlotte warehouse?
Productiv's Charlotte operation runs from two Class A buildings in southwest Charlotte, NC 28273, on the I-77 / I-485 corridor: 13327 Carowinds Blvd, Suite A, Charlotte, NC 28273 and 9900 Brookford St, Charlotte, NC 28273. Together they cover about 250,000 square feet with a Program Management Team on site. Facility tours are available by appointment.
Is Charlotte a good location for East Coast fulfillment?
Yes. Charlotte sits on the I-77 and I-85 corridors in the center of the Southeast, so ground service reaches most of the Southeast and Mid-Atlantic in one to two days, and East Coast retailer DCs and distributors are a short LTL run. It is also a practical inbound point for import programs: containers arriving through East Coast ports are received and transloaded in Charlotte and flow straight into retail and DTC fulfillment from one inventory pool.
What 3PL services does Productiv run from Charlotte?
DTC e-commerce fulfillment, B2B and retail distribution with EDI compliance, inbound container receiving and transloading, kitting and assembly, POP display and PDQ builds, high-volume shrink wrapping and labeling, contract packaging, returns, transportation management, and drone and electronics assembly, all from the Charlotte campus. Across all sites Productiv assembles 30M+ kits a year and meets compliance for 100+ retailers.
Can a Charlotte 3PL handle both DTC orders and big-box retail POs from the same inventory?
That is how Productiv's Charlotte operation is set up. DTC orders ship as branded parcels; retail and wholesale POs ship against each retailer's routing guide with GS1-128 case labels and EDI 856 ASNs; kits and displays are built on the same floor. One inventory, one WMS, one team, so the brand can move units to whichever channel is spiking instead of rebalancing between two 3PLs.
How fast can a brand go live at the Charlotte facility?
DTC programs with platform integration typically go live in about a week. A new retailer EDI connection goes live in 2 to 4 weeks with Productiv's pre-wired connections, versus the industry norm of 2 to 4 months, and a full retail B2B program launch including the retailer's own testing cycles usually runs 6 to 12 weeks. Brands reach 99%+ SLA performance within 30 days of onboarding.
Should I choose Charlotte or Dallas?
Charlotte if your customers and retailers are concentrated in the Southeast and East Coast, or if you import through East Coast ports and want receiving, kitting, and fulfillment in one building near the port. Dallas if you want one warehouse for the whole country: it is the central-US node built for one-node national B2B and e-commerce distribution. Both run the same operating system, the same WMS, and the same Managed Account Program, and we will tell you plainly which one fits when we see your order and retailer mix.
Your East Coast operation. Come see it.
Tell us your channels, your retailers, and where your customers and containers come from. We'll be straight about whether Charlotte or Dallas fits, and walk you through the campus either way.
Response within 24 hours. No gatekeepers.
Visit us
- 13327 Carowinds Blvd, Suite A, Charlotte, NC 28273
- 9900 Brookford St, Charlotte, NC 28273